Operations & Logistics · tuned for UPS's published résumé guidance

UPS Resume Template for Veterans

A plain operations résumé that leads with logistics and leadership: load planning, on-time results, safety, and the people you developed.

Latoya Grant
Louisville, KY • latoya.grant@email.com • (555) 010-2213 • linkedin.com/in/latoyagrant
Professional Summary

Air cargo and load-planning specialist with 12 years of Air Force experience moving people and freight worldwide. Led aerial-port teams of up to 30, with a focus on on-time departures, hazmat compliance and safety. Holds an active Secret clearance. Targeting UPS Air Operations Supervisor.

Professional Experience
Air Freight Operations Supervisor (Technical Sergeant, 2T2X1) — U.S. Air Force, 436th Aerial Port SquadronSep 2021 – Present
  • Supervised 30 load planners and cargo handlers moving 55,000 tons of freight a year on 2,400 aircraft departures, with a 97% on-time rate.
  • Built load plans for wide-body cargo aircraft, averaging 94% of usable weight and space against a 90% target.
  • Ran hazardous-materials acceptance for 8,000+ shipments with zero reportable violations across three inspections.
  • Cross-trained 12 new airmen on two shifts. Recertification lapses dropped from 9 to zero.
Load Planner / Passenger Services Lead (Staff Sergeant, 2T2X1) — U.S. Air Force, 305th Aerial Port SquadronJun 2014 – Aug 2021
  • Planned loads for 600+ missions, including a 45-day humanitarian surge that moved 3,100 tons of relief supplies.
  • Redesigned the pallet build-up line, raising throughput 22% with the same staff.
Skills

Logistics:Aircraft load planning, Weight and balance, Hazmat acceptance (air), Pallet build-up, Cargo scheduling

Leadership:Shift supervision, Training and certification, Safety programs, Workload planning

Certifications
  • IATA Dangerous Goods Regulations certified
  • OSHA 10-Hour General Industry
  • Forklift / K-loader operator
Education
A.A.S., Transportation — Community College of the Air Force2019
B.S., Organizational Management (in progress) — Wilmington University2027
Security Clearance

Active Secret

What UPS looks for

UPS's veteran pages describe a company built on integrity, responsibility and merit, and structured much like the military. Veterans there say their logistics and leadership skills are what they use every day. One 20-year Air Force veteran says he got hired because he had "the exact qualifications UPS was looking for," namely a security clearance and load-planning experience, even though he'd never written a résumé. So name the concrete logistics skills UPS runs on, such as load planning, hub and air operations, and people leadership, and show results in volume, time, safety and team development.

Bullet formula: [Logistics or leadership verb] + [volume: packages, pallets, aircraft, loads, people] + [a measured result on time, safety or cost].

Do

  • Name specific logistics skills. UPS's own veteran story credits load-planning experience and a security clearance for a quick hire.
  • Show people leadership and development. UPS veterans say military leadership carries straight into UPS management.
  • Quantify volume, on-time performance and safety, since the operation runs on those numbers.
  • Show integrity and responsibility. A UPS veteran says the company was founded on those values.
  • Join UPS's veteran mailing list and use the partner resources UPS lists, including Hire Heroes USA, FourBlock and American Corporate Partners mentoring.

Avoid

  • Don't hide technical qualifications like load planning, hazardous-materials handling or a clearance. They can decide a hire.
  • Don't leave out part-time or night-shift options if you're in school. UPS veterans describe working nights while studying full time.

Words from their postings

integrity, responsibility, merit, load planning, logistics, leadership, safety, on-time performance, global freight forwarding.

Veteran programs

  • Veteran Business Resource Group: open to all UPS employees, with chapters that do community service and mentoring.
  • Veterans talent mailing list and a veterans resources page covering Hire Heroes USA, FourBlock, ACP mentoring, ESGR and VETLANTA (co-founded by a UPS employee).
  • Two-time recipient of the ESGR Freedom Award for supporting Guard and Reserve employees.

Where veterans land

Operations supervisor (full or part time), Hub / air operations, Load planning, Global freight forwarding trade lane manager, Package delivery driver, Global logistics and distribution

Sources

UPS Jobs: VeteransUPS Jobs: Veterans resourcesUPS Jobs: Veterans community (Veteran BRG)UPS: UPS salutes veterans (load-planning and clearance story)

Guidance compiled from UPS's public career pages, checked Sep 2026. MOS Roadmap is not affiliated with or endorsed by UPS.